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can’t add one BTS3900 to M2000

Publication Date:  2016-09-16 Views:  495 Downloads:  0
Issue Description

The end-customer report us the following problem:-We can’t add one BTS3900 to M2000.After add new NE

the following error is displayed:Name:NE Mediation Layer Version Unmatched

Alarm ID: 303

Location Information:neName=GLI_SB04, NE name=GLI_SB04,

Specified NE type=BTS3900 LTE, Actual NE type=NULL, NE version=BTS3900 V100R009C00SPC120, Cause=No corresponding mediation exists2. It’s important to mention that every NE’s which are added in M2000 system has the same software version BTS3900 V100R009C00SPC120 and these not report above problem.-


Alarm Information

Alarm ID: 303

Handling Process

1Querying the Statuses of Mediation Software and Patch

the result as below




the mediation has been exist.

2, Compare the configuration files of eNodeB, the result as below

GLI_SB04 product type is 117,and GLI_SB03 product type is 1. The software version is same, but the working mode is different



the cause is product type set error.


Root Cause

the product set error




Solution

change the producttype =1, there have two error need changed in the config files of GLI_SB04, you can search “producttype” and change them. Then save the config file and upload to GLI_SB04, active the new config files
Suggestions
in enterprise wireless , we usually use Singlemode eNodeB, but the default configuration is  multi-mode at the factory. so engineer should change the configration before start eNodeB commissioning

END