No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

How to enable Point-to-Point CDR for SMC2.0

Publication Date:  2017-01-21 Views:  72 Downloads:  0
Issue Description
Customer feedback when use SMC2.0 V5R2 version, they can not see the Point-to-Point CDR, only can see multiple CDR.
Alarm Information
there is no alarm
Handling Process

V5R2 version does not enable the Point-to-Point CDR by default, please follow the below guide and enable it.

1. Copy the tool of SMCConfig.exe into the SMC server(currently this tool is not released into support-e, so if you wish to get this tool please contact the regional TAC)

2. Run this tool, and enable `Point-to-Point CDR`configuration.

Change the `IsOpenP2pCdr` into `true`

<ConfigBoolean><Value>true</Value></ConfigBoolean>

For details you can check below(for this tool we only have Chinese version)

3.       then restart the service

4.       then have a point-to-point call and check the result

Root Cause
V5R2 version does not enable the Point-to-Point CDR by default,
Solution
Follow the above steps the issue can be resolved
Suggestions
Be familiar with the troubleshooting ways.

END