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BMU web portal password reset

Publication Date:  2017-03-27 Views:  210 Downloads:  0
Issue Description

customer forget BMU we portal Password and need reset, after trying default passwords not working. so need reset to default passwoord

Alarm Information

none

Handling Process

1:-try default password not working.

2:- try remember latest password not working.

3:- restore PW to default PW.

Root Cause

forget password for login.

Solution

restore PW to default PW.

Plz perform below steps carefully and feedback,

1-      Go to SQL server management studio

2-      Choose Databases

3-      Right click on BMU choose New Query



4-      use sql command:
update t_bme_operator set password='[103, 20, 12, -55, -71, 74, -8, -44, 119, -46, 11, -61, 3, 95, 17, 61, -106, 45, 83, 70]',column_5='[42, 65, 63, 58, -16, -56, 68, -64]' where name='admin';

5-      then use password 1qaz@WSX.

6-      If cant login kindly restart the BMU service

 

Suggestions

1:-try default password not working.

2:- try remember latest password not working.

3:- restore PW to default PW.

END