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Qatar --- IT-Serve Qatar --- Enterprise UCC --- eSpace U1911 --- Changing the Voice Promt to English (UC1911)

Publication Date:  2017-07-11 Views:  69 Downloads:  0
Issue Description
how to change the Voice Promt from Mandarin to English. Kinldy send me the procedure on how to do it.
Handling Process
available LMT, version of LMT matching with U19 model and version 
Solution

Changing the Voice Prompt to English of U1911 by LMT commads

Please login to U1911 using LMT

Run the show current sysvoice command to querythe current language of default announcements.

Run the config modify sysvoice country <arabic |chinese | dutch | american | british | french | portugeuse_brazilian |portugeuse_european | russian |spanish_latin | spanish_european> commandto switch default announcements to a preset language.

For our issue choose American to be like that configmodify sysvoice country American



for more check that


Using Preset Announcements

Method 1: switching to a preset voice package

This method applies only to the eSpace U1911, U1960, and U1981 that use the SCUB board. Preset voice packages for default announcements must be stored in the res directory on the SD card installed in slot 0 of the SCUB board.(You can run the show all files path rescommand to verify that these voice packages are available.)

1.     Run the show current sysvoice command to query the current language of default announcements.

2.     Run the config modify sysvoice country <arabic | chinese | dutch | american | british | french | portugeuse_brazilian | portugeuse_european | russian |spanish_latin | spanish_european> command to switch default announcements to a preset language.

 NOTE:

Voice package synchronization between boards takes about 1 minute. To avoid impacts on device performance, do not frequently switch the language of default announcements.

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Method 2: loading a preset voice package

1.     Obtain the voice package.

Obtain the voice package for the version package (path: 01 eSpace U19xx\voice\, where U19xxindicates the unified gateway model) and rename the voice package mrsvoice.zip (for the eSpace U1980) or voice.zip (for other eSpace U1900 models).

2.     Load the voice package.

a.      Use the LMT to log in to the device and choose Version > Voice File.

b.     In the Load voice file area, click Browse, select the voice package to be loaded, and click OK.

c.      Select the target device and click Load.

If Execution Status is Load success, the voice package is loaded.

 NOTE:

.      You can also build an FTPS or TFTP server and run the config download file <mrsvoice | voice> slot x command to load a voice package. If you load a voice package by running the preceding command, the voice package cannot be automatically synchronized to other boards. You need to manually load the voice package on each main control board (SMCU and SCU) and media resource board (MRS and MTU) one by one; otherwise, inconsistent announcement experience will occur.

END