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USG6600(500r001c30spc100) configure SSL VPN and authenticate by LDAP, the webpage shows blank.

Publication Date:  2017-09-21 Views:  344 Downloads:  0
Issue Description

USG6600(500r001c30spc100) configure SSL VPN and authenticate by LDAP, when wen login SSL VPN, the webpage shows blank, there is no any resources, for example web proxy, file sharing, port forwarding and network extension.

Alarm Information

There is no any resources on SSL VPN webpage, for example web proxy, file sharing, port forwarding and network extension.

Handling Process

The uses path is “/test_domain/research/”, but for third-part server authorization, you only can choose the users’ farther group to authorizate but not the father’s father group. If you choose the father’s father group, it can’t authorizate successfully for LDAP users, then the users authorization will match the default Role authorization, so the SSL VPN page shows blank.


Root Cause

The uses path is “/test_domain/research/”, but for third-part server authorization, you only can choose the users’ farther group to authorize but not the father’s father group. If you choose the father’s father group, it can’t authorizate successfully for LDAP users, then the users authorization will match the default Role authorization, so the SSL VPN page shows blank.


Solution

1. When we authorize to default Role, the SSL VPN can work fine.


2. You can authorize as follows too.


END