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eSight can't show the WLAN user location

Publication Date:  2017-09-25 Views:  312 Downloads:  0
Issue Description

After implementing the RTLS Function for wireless managements , the AP is online, butthe customer can’t see the user terminals in the map

eSightversion : V300R006C00SPC502, S12704 Version: V200R010, AP version: V200R007

the customer topology just like below:

the S12704 used the X1 board to enable the WLAN-AC function, the S12704 enable the SVF and CSS.

Handling Process

First we check the version and configuration of S12704 and the AP5030, it is ok.

Then we check the configuration of eSight and the S12704, the eSight have configurethe profile of RTLS, the configuration have deploy to the S12704.

We start capture packets on the eSight server, but there are no any packets whichthe protocol is UDP and port is 32180.

So we login to the AP5030DN, enter the diagnose mode, input the command” display wsrv wcfg radio-cfg 0”, we found these information:

 

[RADIO_CFG_WDS_BRIDGEWHITELIST]

0x00:00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0x10:00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0x20:00 00 00 00 00 00 00 00

 [RADIO_CFG_WPOS_SWITCH]

0x00: 00

 [RADIO_CFG_WPOS_SCAN_CHANNEL]

0x00:00

 [RADIO_CFG_WPOS_REPORT_TIME]

0x00:00 00 0000                        

 [RADIO_CFG_WPOS_SCAN_INTERVAL]

0x00:00 00 ea 60

The“[RADIO_CFG_WPOS_SWITCH]” should  be “01”.

 

when the “[RADIO_CFG_WPOS_SWITCH]” is "00", it mean the WLAN location not affect,it should be the "01".

It means that the configuration of the WLAN location not effect on the AP5030, then we used the command” commit ap all” on the S12704.

After input this command, the eSight server can receive the packet of UDP 32180, the problem solve.

Root Cause

when used the S12704 (version is V2R10 or before) as WLAN-AC to interconnect the eSight, after deliver the configuration of WLAN from the eSight which deploy it through the SNMP .it not take effect.it need to used the command"commit" to make the configuration effect.

Solution

after deliver the configuration of WLAN from the eSight.it not take effect.it need to used the command"commit" to make the configuration effect.

after the S12700 update to version V2R11,it no need to commit.

Suggestions

 

END