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CRC error upgrading an USG 6310 from V100 to V500

Publication Date:  2017-09-26 Views:  54 Downloads:  0
Issue Description

Customer try to upgrade the USG 6300 firmware from V100R001C30SPC600 to V500R001C30SPC600 but he is having CRC error when the device is reading the file. He download the firmware 4 times using different PC's or network. Every time he try to upgrade he gets this error:


Solution

The error displayed is because it is not possible to upgrade from V100R001C30SPC600 straight to  V500R001C30SPC600. First you need to upgrade to V500R001C30SPC100, this information can be found in the upgrade guide, under the USG6000 Before You Start topic :


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