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all logs files report Insufficient privilege level

Publication Date:  2017-09-27 Views:  25 Downloads:  0
Issue Description

When checked the sent file,  found the following messages in every server's log.

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Insufficient privilege level
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Customer use a user with admin authority that is not "root user".

Handling Process

In the old BMC verison (prior to 2.06), when root user is disabled, non-root use can not get normal logs although the user have admin privilege.

Solution

Upgrade the BMC verions to latest one, and meanwhile upgrade BIOS version. after upgrade, we can collect normal server logs.

END