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Can't see the data of ECC500 on Neteco6000

Publication Date:  2017-11-12 Views:  393 Downloads:  0
Issue Description

Customer have ECC500  V600R001C03SPC102 and Neteco6000 , but he can't see all date of devices which connected to ECC500 on Neteco

Handling Process

1) Check the Neteco version .

2) Check the ECC500 version .

3) Check the monitoring cable of ECC500.

4) Confirm the SNMP setting of ECC500 .

Solution

Step 1) Log in to the ECC500 WebUI

Step 2) Choose System Settings > Pass-through Settings.

Step 3) Disable the security authentication , and click Submit. because , this version of ECC500 have security function

Step 4) Click Submit

Step 5) End...

 

END