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right screen doesn't start automatically after TP start

Publication Date:  2017-11-12 Views:  322 Downloads:  0
Issue Description

- when start the TP the right screen doesn't start automatically and should powered on manually 

Handling Process

- login to the right screen web interface 

select the EXTERNAL CONTROL > LAN POWER

- set the lan power parameter as on 



- after the lan power option enabled the screen starts automatically after the TP power on 

Root Cause

- the lan power option for the screen is disabled 

Solution

- login to the right screen web interface 

select the EXTERNAL CONTROL > LAN POWER

- set the lan power parameter as on 



- after the lan power option enabled the screen starts automatically after the TP power on 

Suggestions

- confirm that lan power option and all screen settings are configured before start the TP 

END