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How to obtain correct ESN when importing the license of BCManager

Publication Date:  2017-11-24 Views:  87 Downloads:  0
Issue Description

When I try import license file, message “Operation successful” appears, but I cannot see license after that message in License management tab.

BC Manager is installed at server Huawei RH1288 V3
 

Alarm Information

When try import license file, message “Operation succesfull” appears, but cannot see license after that message in License management tab.

Handling Process

Check the SN provided from the client and I saw that is from server not for BC MANAGER. In ESDP the SN is possible to be introduced incorrect. 

http://w3.huawei.com/isdp/

Check if the SN is for correct product.

The next step is to find the correct SN of the BC MANAGER like below procedure:

Obtaining the OceanStor BCManager eReplicaion ESN

When applying for a license, use the ESN generated by the OcenaStor BCManager eReplication system to ensure that the application license file is valid. Otherwise, the application license file fails to pass the validity check and cannot be loaded to the OcenaStor BCManager eReplication system.

Obtaining the ESN in Linux

                             
Step 1     If the software package is used for installation, log in to the server with OceanStor BCManager eReplication configured as user ICUser (default password: Huawei@CLOUD8).
  
When you use a remote client to connect to Linux, you cannot directly log in as user ICUser. You must log in to the server with OceanStor BCManager eReplication configured as user DRManager, and run su ICUser to switch to user  ICUser (default password: Huawei@CLOUD8).

                             
Step 2     Run sh esn.sh to obtain the ESN.
The method of obtaining the ESN in centralized deployment mode

Go to the /installation path/Runtime/LegoRuntime/tools
directory and run sh esn.sh to obtain the ESN.


If the server has multiple network adapters, multiple ESNs are generated. When applying for the license, separate them by commas.

 The method of obtaining the ESN in distributed deployment mode.

The method is similar to that of obtaining the ESN in centralized deployment mode. Run sh esn.sh on the local and remote servers to obtain their respective ESNs. Separate the ESNs of the two servers by a comma and use the combined SN to apply for the license

 Obtaining the ESN in Windows

                              
Step 1     Log in to the server with OceanStor BCManager eReplication configured as an administrator.

                              
Step 2     Run esn.bat to obtain the ESN.

The method of obtaining the ESN in centralized deployment mode


After entering the console, go to the \installation path\Runtime\LegoRuntime\tools directory and run esn.bat to obtain the ESN.

If the server has multiple network adapters, multiple ESNs are generated. When applying for the license, separate them by commas.

The method of obtaining the ESN in distributed deployment mode.

The method is similar to that of obtaining the ESN in centralized deployment mode. Run sh esn.bat on the local and remote servers to obtain their respective ESNs. Separate the ESNs of the two servers by a comma and use the combined SN to apply for the license.

Root Cause

The license appear in ESDP activated but it was activated with the incorrect ESN, the ESN was from a server that the client have RH1288 V3 and I need to check the correct ESN of the BC MANAGER according to the procedure and then I applied to CHANGE SN in ESDP.

Solution

The license appear in ESDP activated but it was activated with the incorrect ESN, the ESN was from a server that the client have RH1288 V3 and I need to check the correct ESN of the BC MANAGER according to the procedure and then I applied to CHANGE SN in ESDP.

Obtaining the OceanStor BCManager eReplicaion ESN

When applying for a license, use the ESN generated by the OcenaStor BCManager eReplication system to ensure that the application license file is valid. Otherwise, the application license file fails to pass the validity check and cannot be loaded to the OcenaStor BCManager eReplication system.


Obtaining the ESN in Linux

                             
Step 1     If the software package is used for installation, log in to the server with OceanStor BCManager eReplication configured as user ICUser (default password: Huawei@CLOUD8).
  
When you use a remote client to connect to Linux, you cannot directly log in as user ICUser. You must log in to the server with OceanStor BCManager eReplication configured as user DRManager, and run su ICUser to switch to user  ICUser (default password: Huawei@CLOUD8).

                             
Step 2     Run sh esn.sh to obtain the ESN.
The method of obtaining the ESN in centralized deployment mode

Go to the /installation path/Runtime/LegoRuntime/tools
directory and run sh esn.sh to obtain the ESN.


If the server has multiple network adapters, multiple ESNs are generated. When applying for the license, separate them by commas.

 The method of obtaining the ESN in distributed deployment mode.

The method is similar to that of obtaining the ESN in centralized deployment mode. Run sh esn.sh on the local and remote servers to obtain their respective ESNs. Separate the ESNs of the two servers by a comma and use the combined SN to apply for the license.

Obtaining the ESN  in Windows

                              
Step 1     Log in to  the server with OceanStor BCManager eReplication configured as an administrator.

                              
Step 2     Run esn.bat to obtain the ESN.

The method of  obtaining the ESN in centralized deployment mode


After entering the console, go  to the \installation path\Runtime\LegoRuntime\tools directory and  run esn.bat to obtain the ESN.

If the server has multiple  network adapters, multiple ESNs are generated. When applying for the license,  separate them by commas.

The method of  obtaining the ESN in distributed deployment mode.

The method is similar to that of  obtaining the ESN in centralized deployment mode. Run sh esn.bat on the  local and remote servers to obtain their respective ESNs. Separate the ESNs of  the two servers by a comma and use the combined SN to apply for the license.

Suggestions

Check if the SN of the BC MANAGER is correct. Also , check if the license appear to be activated in ESDP. If it was activated with the incorrect ESN need to CHANGE ESN

END