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Unable to check RMON performance in Huawei OSN 9800

Publication Date:  2017-12-07 Views:  64 Downloads:  0
Issue Description

1.The version of U2000 is V2R16C60C00SPC200.

2.The version of OSN9800 of V1R3C00

3.customer unable to check RMON performance in Huawei OSN 9800

Alarm Information

Customer  are unable to check the RMON performance in Huawei OSN 9800 even not show the interface module

Handling Process

step1.

enable 15-minute and 24-hr monitoring performance and check ROMN performance after 15 minute.

step 2.

Setting Performance Monitoring Time of NE.

step 3.

reboot “nemgr_v8trans_1”progress to resolved this issue.


Root Cause

 U2000 software issue,“nemgr_v8trans_1”progress hang up.

Solution

This issue was been resolved after reboot “nemgr_v8trans_1”progress

Background processes hang up, refresh the memory data after restart the process.

END