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eSight failed to connect with the U1900

Publication Date:  2017-12-27 Views:  473 Downloads:  0
Issue Description
The Customer try to connect eSight Version V300R006C00SPC200 to U1960 but Once I added U1900 to esight, initially it is showing on line. but after some time, showing off line.: error shows "Communication Between NMS And NE Is Abnormal"
Alarm Information

"Communication Between NMS And NE Is Abnormal"


Handling Process
1.Check the version of the esight adn found V300R006C00SPC200 and that this is a BUG of esight version that will induce the NE offline
2.upgrade the eSight to the next patch eSight V300R006C00SPC212

Root Cause

this is a BUG of esight version that will induce the NE offline

Solution
upgrade the eSight to the next patch eSight V300R006C00SPC212
Suggestions

upgrade the eSight to the next patch eSight V300R006C00SPC212

END