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ManageOne OC 3.0.8.SPC1 about Data Collection Exception alarm

Publication Date:  2017-12-28 Views:  64 Downloads:  0
Issue Description

ManageOne OC 3.0.8.SPC1 has a alarm about data collection exception.

Alarm Information


Basic Info:

Alarm ID:OC_00002001
Alarm Severity:Critical
Alarm Name:Data Collection Exception
Source Device:192.168.203.10
Monitoring System:OC
IP Address:192.168.203.10
Last Occurred:2017-11-28 18:23:46
Location Information:Interconnected System=192.168.203.10, IP=192.168.203.10, system type=FSP, collection type=MODEL, collection item=MODEL, collection task name=Full device synchronization
Possible Causes:-
Acknowledgement Status:Unacknowledged
Work Order No.:-
Additional Information:
Alarm details, system type: FSP, system name: 192.168.203.10, collection type: MODEL, collection item: MODEL, collection task name: Full device synchronization

  


Root Cause

There are  two XML templates  mistake in  manageone OC 3.0.8.SPC1 version

Solution

1. ssh login OperationCenter server by putty, username is appuser .

2.sudo su – root

3. TMOUT=0

4. cd /opt/OperationCenter/AppBase/OC/AppBase/app/com.huawei.esight.app.oc/sbi-cfg/template-cfg/fso-cfg/V100R006C00/fso

5.backup 2 files

cp template_fso_res_fc_host.xml /opt/load

cp template_fso_res_fc_datastores.xml /opt/load

6. modify the template_fso_res_fc_host.xml file

delete the all of "replace(",","")" in template_fso_res_fc_host.xml

vi template_fso_res_fc_host.xml

before

 

after

6. delete the "replace(",","") " in the template_fso_res_fc_datastores.xml

vi template_fso_res_fc_datastores.xml

before

 

after

7.reboot the OC service

service oc restart

END