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USG5000 show alarm "You have not purchased the query service of URL pre-defined category."

Publication Date:  2017-12-28 Views:  315 Downloads:  0
Issue Description

After activated the license, the URL feature has alarm "You have not purchased the query service of URL pre-defined category".

Alarm Information

Handling Process

1. Checked the security server, that is not sec.huawei.com. So we changed it.

2. Checked the url-filter category pre-defined, that is not activated. Then we activated it.

Root Cause

The feature of url-filter category pre-defineddidn’t activate.

Solution

1. Run command to change security server.

    system

    security server domain sec.huawei.com

2. Run command to active URL feature.

  •     system

        url-filter category pre-defined activate

  • END