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SSL VPN network extension not appear in browser.

Publication Date:  2018-01-18 Views:  109 Downloads:  0
Issue Description

SSL VPN network extension not working fine.

 

Device version: USG6600 V500R001C30SPC100



Handling Process

Check the current configuration, no any fault.

Confirm with customer what kind of browser he uses, and he feedback it is chrome.
Root Cause

whether V5 or V1, only IE browser supports SSL VPN network extension, others not.


Solution

Just use IE browser to login SSL VPN and it is working fine.



END