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Insufficient recording resources on RSE6500

Publication Date:  2018-01-19 Views:  73 Downloads:  0
Issue Description

RSE is added to working VC system. 

Created template for ad-hoc conference. When trying to call this conference - "Insufficient recording resources" error message is displayed

Topology:

SMC2.0 V500R002C00SPC100,

VP9660 V500R002C10SPCb00

StandaloneSC V500R002C00SPC100

RSE6500 V500R002C00SPC100



Alarm Information


Handling Process
1. Checked RSE resources:



2. Checked RSE status:



3. Checked service areas:



4. Checked encryption: no encryption, H.235 disabled, SIP transmission type is UDP.


Root Cause

During checking RSE GK setting found this:


Solution

Change GK authentication name to RSE name.

END