No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

OceanStor 5800V3 cannot power on after hardware installation finished

Publication Date:  2018-01-20 Views:  66 Downloads:  0
Issue Description

After hardware installation of OceanStor 5600V3, it cannot power on

Alarm Information

After hardware installation of OceanStor 5600V3, it cannot power on. Even the controllers' power indicator is off.

Handling Process

1. Check if the power led of controller. If the LED is off means there is no power input


·   Steady green:The controller is powered on.

·   Blinking green (0.5 Hz): The controller is powered on and in the BIOS boot process.

·   Blinking green (2 Hz): The controller is in the operating system boot process.

·  Off: The controller cannot be detected or is powered off.

2. Plug out/in the management board, or keep only one management board and retry

3. Check the power voltage specification as following table.



 

ITEM


 

 

2200V3


 

 

2600V3


 

 

2800V3/V5


 

 

5300V3/V5


 

 

5500V3/V5


 

 

5600V3/V5


 

 

5800V3/V5


 

 

6800V3/V5


 

 

18000V3/V5


 

 

Height


 

 

2U


 

 

2U


 

 

2U


 

 

2U


 

 

2U


 

 

3U


 

 

3U


 

 

6U


 

 

6U


 

 

Voltage


 

 

100V240V


 

 

100V240V


 

 

100V240V


 

 

100V240V


 

 

100V240V


 

 

200V240V


 

 

200V240V


 

 

200V240V


 

 

200V240V


 



Root Cause

In Latin America, the standard power input is 110V. But for the 3U/6U storage such as OceanStor 5600V3/5800V3/6800V3/18000V3, the power voltage should be 200V to 240 V.



Solution



Change the power input as 200V~240V.

For customer site, there can be two choices if the standard power voltage is 110V:

1. config the power out of 200V~240V from UPS if there is.

2. make a dual-live wire from the PDF (Power Distribution Frame)



Suggestions

application scope: OceanStor V3/V5 series

END