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USG9560 cannot be active-active mode

Publication Date:  2018-01-25 Views:  67 Downloads:  0
Issue Description

USG9560 cannot be active-active mode as below:

=============================================================

  ===============display hrp state verbose===============

=============================================================

2017-12-25 06:15:14.890

 Role: standby, peer: active (should be "active-active")

 Running priority: 47004, peer: 48004

 Backup channel usage: 0.00%

 Stable time: 0 days, 0 hours, 40 minutes

 Last state change information: 2017-12-25 5:34:27 HRP core state changed, old_state = abnormal(active), new_state =   abnormal(standby), local_priority = 47004, peer_priority = 48002.

 

                Both Firewall version: V500R001C60SPC300

                Device configuration:

                Firewall_1:

 hrp enable

 hrp interface GigabitEthernet2/0/0 remote 10.0.17.2

 hrp mirror session enable

 hrp track bfd-session 10

                Firewall_2:

hrp enable

hrp interface GigabitEthernet2/0/0 remote 10.0.17.1

hrp mirror session enable

hrp track bfd-session 10

Alarm Information

 2017-12-25 5:12:37 HRP link changes to up.

 2017-12-25 5:12:36 HRP core state changed, old_state = abnormal(standby), new_state = abnormal(active), local_priority = 48002, peer_priority = 47004.

 2017-12-25 5:12:35 HRP core state changed, old_state = initial, new_state = abnormal(standby), local_priority = 48002, peer_priority = unknown.

 2017-12-25 5:08:26 HRP link changes to down due to command disabled.

 2017-12-25 5:08:26 HRP core state changed, old_state = abnormal(active), new_state = initial, local_priority = 48002, peer_priority = unknown.

Handling Process

Check the log, the priority is 1000 higher than another.
                Check the version, it matches.

Check the configuration, it is okay.

                Check the hardware, there is something wrong as below:

Firewall_1:


Firewall_2:


 

Root Cause

The hardware does not match cause different priority.

Solution
Make the hardware the same , it is working fine.

END