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Cannot enter on Bios or Boot options. The system hang on entering on Bios

Publication Date:  2018-02-02 Views:  65 Downloads:  0
Issue Description

Cannot enter on Bios or Boot options. The system hang on entering on Bios when pressing Del or F4 button.

Alarm Information

 Trying to define the boot options to install de OS. Even if trying to enter boot option or Bios, the system hang on entering the corresponding management environment.

Handling Process

Pressing Del button should let enter into bios, and it doesn’t, trying to enter into bios directly on the server.

Root Cause

Because in the UEFI mode RAID can’t be configured, we need to configure RAID in the Legacy mode , then change BIOS to UEFI mode , at last install OS.

Solution

1)       Change the BIOS  mode to Legacy mode, save and exit.

2)       Create RAID.

3)       Change the BIOS mode back to UEFI mode, save and exit.

4)       Install OS.

Suggestions

The suggestion is: 

1.Please upgrade BMC first

 2. please login to BMC by CLI and clear CMOS by the command ipmcset -d clearcmos 

3. Upgrade the ME by the command ipmcset -t maintenance -d upgradebios -v <filepath>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

END