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RH2485 V2 doesn't Identify Fan Modules Due to an Unclosed DIMM Slot Latch

Publication Date:  2018-02-13 Views:  70 Downloads:  0
Issue Description

RH2485 V2 doesn't Identify Fan Modules Due to an Unclosed DIMM Slot Latch

Alarm Information

After an RH2485 is powered on, fan modules and the fan speed are not detected, and the fans are running at full speed.

Handling Process

The customer removed fan modules before removing a DIMM but after the DIMM was removed, the DIMM slot latch was not closed.

 

Root Cause

1.The customer removed fan modules before removing a DIMM

2.After the DIMM was removed, the DIMM slot latch was not closed:

3.The DIMM slot latch prevented the fan modules from being fully inserted to the connectors

Solution

Close the DIMM slot latch, and reinstall the fan modules

Suggestions

Close the DIMM slot latch, and reinstall the fan modules.

END