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Cape Verde --- Government of cape Verde --- Enterprise Wireless --- eMDC610 --- DIAMETER LINK DOWN

Publication Date:  2018-02-24 Views:  84 Downloads:  0
Issue Description

Cape Verde --- Government of cape Verde --- Enterprise Wireless --- eMDC610 --- DIAMETER LINK DOWN

 

Alarm Information

1.Diameter link communication fault

Handling Process

1. According to the processing suggestion, first check the Diameter link status through the DSP TDMLNK command on the eCNS210 and confirm it as Down.

2. Check whether the data on the eAPP side and the core network in the Diameter link are consistent. After checking the domain name and IP address, no problem occurs.

3, eAPP side through the Ping command to check the Diameter link routing, there is no problem.

4, collecting eAPP Diameter link related logs to find R & D analysis: log error code 0x3005C

5. Check the Diameter link configuration on the core network and find that the protocol type is SCTP. The correct protocol type should be TCP, and restart the eAPP service after the modification. The Diameter link is normal.

Root Cause

The Diameter protocol is mainly used in the eLTE cluster system for the S6a interface and the Rx interface, in which the S6a interface uses SCTP and the Rx interface uses the TCP protocol; and the interface protocol is wrong to cause the link faiure.



Solution

END