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SMC2.0 EUA Address Book Query Fail

Publication Date:  2018-03-16 Views:  99 Downloads:  0
Issue Description

After user install the EUA in the SMC2.0. The End Point is not able to query any Address Book User.

User is using Dual SC , Active & Standby Solution.


SMC2.0 & EUA version V600R006C00SPC500

Alarm Information

NIL

Handling Process

First, User can use the Monitor and Keyboard to log into the Linux OS system or Log in via BMC management LAN Port from Web Page.

After enter the Linux OS interface, log in as :

User : root   Password : EulerLinux

Enter the Path :

Cd home/euauser/EUA_OpenAS/kernel/OpenAS_Tomcat7/webapps/EUA/WEB-INF/classes





Edit the ebus.properties file.

vi ebus.properties



Press “a” button to Edit the file. The INSERT will disappear.


Go to line :

Eua.soap.server.whiteip=0.0.0.0

Edit the value to *.*.*.* 

( Note : All IP can use to access EUA or Enter the SMC2.0 IP Address )




After edit, press :”escape” and :wq!

:wq!     ( To save and Exit )



Restart the EUA services.
service EUAService restart



Repeat the above step for 2nd unit SC Server.














Root Cause

The ebus.properties file Whitelist IP Address is 0.0.0.0 which is not correct.

It should be *.*.*.*





Solution
Eidt and Modify the File Name : ebus.properties

Change the Whitelist IP address from 0.0.0.0 to *.*.*.*


Save the FIle and Restart the EUA Services.

service EUAService restart



Suggestions

NIL

END