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RH2288 V3 server windows blue screen and reboot frequently

Publication Date:  2018-03-28 Views:  93 Downloads:  0
Issue Description

RH2288 V3 server windows blue screen and reboot frequently. and the blue screen show error code 0x00000050.

 

Alarm Information

blue screen show error code 0x00000050

Handling Process

1, From Microsoft website, this blue screen code is related to dim.

 

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x50--page-fault-in-nonpaged-area

 

2,check the FDM log, and found that when server reboot, there is dim 000 reported issue.

 


 


Root Cause

The dimm000 is faulty

Solution

replaced the dimm and problem fixed.

Suggestions

This kind of issue, the dimm error should reported to the sel ,and not only the FDM.

END