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In RH2288H V3 Native Configuration no longer supported

Publication Date:  2018-03-28 Views:  49 Downloads:  0
Issue Description

In RH2288H V3 Native Configuration no longer supported , the error Is Reported on the LSI SAS3108 RAID Controller Card During Server Startup

Alarm Information

Native Configuration no longer supported on RH2288H V3 related to LSI SAS3108 RAID Controller Card .

Handling Process

RH2288 V3 server equipped with the LSI SAS3108 RAID controller card:

 

the message is : The native configuration is not supported by the current firmware, and you need to press any key to continue the server startup.

 

 

Root Cause

This problem occurs because the RAID controller card detects that information that does not match the existing RAID information exists. This error message does not affect services. However, when this error message is displayed, the startup process can be complete only with user confirmation.

This error message can be cleared by clearing NVRAM. Clearing NVRAM does not affect the configured RAID relationship or OS startup. You can run commands in EFI mode to clear NVRAM. However, the server does not support EFI shell due to security requirements. Therefore, this method for clearing NVRAM is unavailable currently

 

 

 

 

Solution

On the RAID controller card configuration screen, set BIOS Mode to Pause on Error. In this mode, the error message remains for only a few seconds and then the startup continues

 

Suggestions

If the LSI SAS3108 RAID controller card has been used on other platforms before it is used on the current platform, the RAID controller card detects that information that does not match the existing RAID information exists. Then an error message is reported during the startup and the startup process stops. The error message is as follows:

 The native configuration is no longer supported by the current controller and firmware

 

On the RAID controller card configuration screen, set BIOS Mode to Pause on Error. In this mode, the error message remains for only a few seconds and then the startup continues.

 

END