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Connection to the FTP Server Is Abnormal

Publication Date:  2018-04-30 Views:  247 Downloads:  0
Issue Description

Product: Agile Controller-Campus V100R002C10

The "File transfer server connection exception" alarm is displayed on the Agile Controller management page.


Handling Process

1.    Find the IP address of the FTP server in the alarm and log in to the FTP server to check whether the FTP service is running properly.

 

 

 

After checked, the service war normal.

 

2 use the following tool to reset the FTP password.

 

 

3 Log in to the Agile Controller management page and enter the new password.

 

After enter the new password, the alarm disappeared.


Root Cause

The password is incorrectafter enter the correct passwordthe alarm disappeared.


Solution

Modify the correct passwordand connect the File transfer server with correct password.


END