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RH2288 V2 inspection shows "SNMP configue error..."

Publication Date:  2018-06-28 Views:  158 Downloads:  0
Issue Description

imana version: 7.35

umate version: 138,139,140,141,142

when use umate do inspection for RH2288 V2, it shows "SNMP config error or unsupported server" error.

Alarm Information


Handling Process

1. change version of umate, found all umate version result the same.

2. upgrade imana to latest version, found the result the same.

3. change user name of SNMP, found the result the same.

4. change the authorization protocol from "MD5" to "SHA" and change privacy protocol from "DES" to "AES", save it.

5. change it back, then inspection works fine.


Root Cause

MD5 authorization randomly cause authorization failed

Solution

change the authorization protocol from "MD5" to "SHA" and change privacy protocol from "DES" to "AES", save it.

Suggestions

SNMPV3 better to use SHA protocol to monitor

END