No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

The console interface logout as timeout in every 5 minutes

Publication Date:  2014-05-27 Views:  46 Downloads:  0
Issue Description

版本:(NE40E&80E V600R003C00SPC900)

补丁:NULL

The customer complain that the console interface would logout automatically in every 5 minutes later. Even they changed the console line, the MPU board ,the PC as well as the access software.

Handling Process

As the customer had do slave switch too ,the problem remained.

Check the log file on both of the MPU board. We can see that the console user would logout in about every 5 minutes.

The console related log record in MPU9

Feb 21 2014 10:45:03 br-nit-cbo-swd %%01SHELL/5/LOGIN(l)[1894]:Console login from con0.

Feb 21 2014 10:51:12 br-nit-cbo-swd %%01SHELL/5/TIMEOUT(l)[1900]:Console login from con0 is time out.

Feb 21 2014 10:51:12 br-nit-cbo-swd %%01SHELL/5/LOGOUT(l)[1901]:Console logout from con0.

 

Feb 21 2014 11:39:20 br-nit-cbo-swd %%01SHELL/5/LOGIN(l)[1910]:Console login from con0.

Feb 21 2014 11:53:44 br-nit-cbo-swd %%01SHELL/5/TIMEOUT(l)[1921]:Console login from con0 is time out.

Feb 21 2014 11:53:44 br-nit-cbo-swd %%01SHELL/5/LOGOUT(l)[1922]:Console logout from con0.

 

Feb 21 2014 12:01:52 br-nit-cbo-swd %%01SHELL/5/LOGIN(l)[1933]:Console login from con0.

Feb 21 2014 12:06:57 br-nit-cbo-swd %%01SHELL/5/TIMEOUT(l)[1949]:Console login from con0 is time out.

Feb 21 2014 12:06:57 br-nit-cbo-swd %%01SHELL/5/LOGOUT(l)[1950]:Console logout from con 

 

Feb 21 2014 12:10:15 br-nit-cbo-swd %%01SHELL/5/LOGIN(l)[1961]:Console login from con 

 

The console related log record in MPU10

Feb 21 2014 12:15:03 br-nit-cbo-swd_x8 %%01SHELL/5/LOGIN(l)[780]:Console login from con0.

Feb 21 2014 12:21:28 br-nit-cbo-swd_x8 %%01SHELL/5/TIMEOUT(l)[854]:Console login from con0 is time out.

Feb 21 2014 12:21:28 br-nit-cbo-swd_x8 %%01SHELL/5/LOGOUT(l)[855]:Console logout from con0.

 

Check the configuration of the console interfaceThe config is as following. There was 5 minutes timeout config under the con 0 interface. Just as the red shows.

user-interface con 0

authentication-mode password

set authentication password cipher ;ApL't,SjN:z9:%F`[a=F>t#

idle-timeout 5 0

So it is clear now ,with the above timeout config ,the console interface would logout in 5 minutes automatically.

Root Cause

With the configuration of idle-timeout 5 0, the console interface would logout in 5 minutes automatically if there is no input.

Solution

Just modify the config as following is ok.

user-interface con 0

authentication-mode password

set authentication password cipher ;ApL't,SjN:z9:%F`[a=F>t#

idle-timeout 0 0

Suggestions
NA

END