The exterior WEB server of MA5200F forces the WEB authentication, but the users cannot be forced to the WEB page

Publication Date:  2012-07-27 Views:  104 Downloads:  0
Issue Description
The exterior WEB server of MA5200F forces the WEB authentication, but the users cannot be forced to the WEB page, they can only input the IP of Portal to open. The users have used the interior Web server, the service is normal.
Alarm Information
No
Handling Process

check the configuration, detect the web-server url of the authenticating pre-domain is not configured, after the engineers configure, the problem remains.

Execute the service trace and check the tracing file, such as the appendix.

Check the configuration carefully and detect the status of web-server is disable

Enter the web-server view, enable the status, the problem is solved.

Root Cause
this is the configuring problem, the configuration under web-server is available no only for the interior Web server, but also for the exterior server. No matter it is which kind, we should set the status to enable.The default status is enable.

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