Connection Interrupted for a Short Period of Time After a Network Cable Is Removed Is Removed

Publication Date:  2012-07-19 Views:  140 Downloads:  0
Issue Description
A VSM client and the server are running on the same machine. If a network cable is removed from the server, the VSM client is disconnected from the server for a short period of time. On the VSM client, the following message is displayed:
The server is disconnected. It is trying to reconnect...
Wait about five seconds. The connection then automatically recovers.
Alarm Information
The server is disconnected. It is trying to reconnect...
Handling Process
Wait about 5 seconds. The VSM client automatically reconnects to the server.
Root Cause
When the VSM client and server are running on the same machine, an NIC is selected as the communication link between the client and server. If an NIC is removed from the server, the connection between the client and server may be interrupted. This is because the client may currently use the NIC that is connected to this network cable to communicate with the server.
Suggestions

l           This problem arises only when the VSM client and the server are installed on the same machine. Using an independent remote client to log in to the VSM server is recommended.

l           After the VSM is restarted, do not remove any network cable at random. Connecting the hardware properly before the VSM is installed is recommended.

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