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The URL function of the USG5300 UTM version does not work

Publication Date: 2012-07-25 Views: 145 Downloads: 0

Issue Description

During the presale competitive test at an office site, the URL keyword filtering function of the USG5300 does not work.

Alarm Information

None.

Handling Process

1. Check the license information. The function is enabled.

2. Check the URL keyword policy. The policy is correctly configured and applied to interzones.

3. Run the url-filter configure commit command to resubmit the URL filtering configuration. The problem is resolved.

Root Cause

1. The license does not support this function.

2. The URL keyword policy is configured incorrectly, or the policy is not applied to interzones.

Suggestions

The URL filtering function is available only after the URL policy compilation is submitted.

END

Author : cwx00003497

Document ID: EKB1000012980

Fault Type :