Invalid License

Publication Date:  2012-07-28 Views:  67 Downloads:  0
Issue Description
A message is displayed indicating that the license of the VSM is invalid. As a result, the VSM cannot be started or certain functions cannot be used
Alarm Information
None
Handling Process
l           Check for and rectify the fault on Windows according to the following precautions:



Suppose that the VSM is installed in the D:\vsm directory.

1.         Ensure that the date of the OS is the current date.

2.         A unique license file exists in the D:\vsm\server\etc\conf\license path.

If more than one license files exist in the path, you must delete redundant license files manually.

3.         The NIC used during license application must be the NIC actually used on the server.

If the NICs are different, you must apply for a new license.

4.         The license file must comply with the VSM version.

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Root Cause
The possible causes are as follows:

l           The license item is incorrect.

l           The time setting of the OS is incorrect
Suggestions
None

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