BSOD phenomenon exists at installing Huawei multipathing after uninstalling EMC powerpath version 4.1.

Publication Date:  2012-09-20 Views:  279 Downloads:  0
Issue Description
1. Reboot OS after uninstalling EMC multipath.
2. BSOD phenomenon exists when installing Huawei 17T01 64-bit multipath on windows2003 OS.
Alarm Information
Handling Process
1.Uninstalling EMC powerpath correctly and reboot OS.
2.Dbclick Huawei multipath installation package to install multipath software. Reboot OS after BSOD phenomenon and press F8 to select “Last known good configuration”. Install Huawei multipath by add/delete program, which need file.
3.Dbclick Huawei multipath installation package again. Reboot OS after installing successful.
4.After rebooting, if system prompts that rebooting OS can install Huawei multipath software, please delete the two key values from registry. Installing Huawei multipath and rebooting will be successful.
5.Enter regedit in CMD to open registry. The two key values restart\unrestart in follow directory:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Microsoft\Windows\CurrentVersion\Run
Root Cause
1. The phenomenon of unclean installation will exist in powerpath4.3 and powerpath4.1. So BSOD phenomenon will exist when installing Huawei multipath.
2.Version powerpath4.3 and high-level will not exist BSOD phenomenon when installing Huawei multipath.