No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>


To have a better experience, please upgrade your IE browser.


A case of TSM pre-authentication domain not correct caused Client can not access in web

Publication Date:  2012-09-26 Views:  329 Downloads:  0
Issue Description
TSM system through SACG set security policy for network access control,permit client can access a parts of public web site and intranet server after it passed authentication. Found server can access post-authentication domain server,but can not access in public site
Alarm Information
Handling Process
1 passed verification,passed authentication client can access a part of post-authentication domain resources
2 check dialog at SACG equipment,have a lots of DNS analyzed dialog,so judge DNS analyze ineffective
3 through check TSM manager interface,found pre-authentication domain did not add DNS,then add it,synchronized SACG
4 client logout and log on again,can access post-authentication domain
Root Cause
pre-authentication domain did not add DNS,caused client can not analyze URL address