Display "database manual backup operation failure" when make the database backup operation

Publication Date:  2012-10-15 Views:  136 Downloads:  0
Issue Description
After make the database backup operation, do not build backup file in the specified path.
Display "database manual backup operation failure" in the backup, error code: 1107329123.
Alarm Information
none
Handling Process
Step 1. to ensure the database start normally. If the database icon status displays that on the right of Windows taskbar, the database is in the startup status.
Step 2. check the disk space.
Step 3. please ensure that already have modified database sa user password operation according to the handbook operation steps. If not according to the correct method to modify database sa user password, please restore the former configuration, and modify database sa user password using network management system maintenance tool again. Detailed steps can see the" modify database administrator password of "the VSM administrator guide ".

Step 4. to ensure that all the users exit the network management system maintenance tool client.
Step 5. check whether there is other database backup task at working, please backup after other database backup task have done.
Step 6. in the "task manager" check whether there is "msdaemon.exe" and "msserver.exe" process. If the process list has the two processes means that network management system maintenance tool has started. If the process list do not have the two process means that network management system maintenance tools don't start, enter "C: \ HWENGR \ engineering" directory, double click to operate "startserver.bat" files to start network management system maintenance tool server.

Step 7. if still have problems, may try to restart the network management system maintenance tool server. Enter "C: \ HWENGR \ engineering" directory, double click to operate "stopserver.bat" files, stop network management system maintenance tool server. Then double click to operate "startserver.bat" files to start network management system maintenance tool server.
Root Cause
The following reason maybe cause the database backup operation failure
• database did not start.
• disk space is full.
• The database sa user password do not modify according to the correct method.
• Other user login the network management system maintenance tool client. Or conflict with other database backup task.
• network management system maintenance tool server end did not start.

Suggestions
none

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