USG5300 WEB cannot login

Publication Date:  2012-11-14 Views:  169 Downloads:  0
Issue Description
Phenomenon description: use the default admin account can't login WEB management page normally, login command line to carry on AAA checking, the service-type of admin has already open all service types, the web-mananger has enable, but in the IE browser unable to login USG5300’s WEB management page.
Through command line enter the AAA view, create webuser user:
[USG5300] aaa
[USG5300-aaa] local-user webuser password simple Admin@1234
[USG5300-aaa] local-user webuser service-type telnet
[USG5300-aaa] local-user webuser level 3
[USG5300-aaa] quit
Then, the user in the IE browser login also is invalid.
Alarm Information
None.
Handling Process
In the AAA view, create a new authentication scheme, the authentication way is none:
[USG5360-aaa]authentication-scheme webauth
[USG5360-aaa-authen-webauth]authentication-mode  none
Root Cause
Need to configure the authentication scheme in AAA view. By default, the system already has authentication-scheme, the default authentication scheme is local, if the user can’t pass through the local authentication scheme, can create a new authentication-scheme in AAA, the authentication way is none.
Suggestions
The WEB-manager function and GUI user login of Equipment should be opened by default, can refer to this configuration if meet the situation that cannot login.

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