According to ISM configuration part in SingleCLOUD solution document(GPI), ISM has been installed and the server OS hostname is linux. The web can login without problems. But after changing /etc/HOSTNAME and reboot or using command ‘hostname ***’， the web cann't login and the pop-up window prompt ‘Inner error’.
When login to ISM web, the pop-up window will prompt ‘Inner error'.
a. stop ISM service.
Login to ISM and change directory to ‘installation directory//Runtime/bin’, carry on the command 'sh shutdownSystem.sh'. The output as blew:
System is shutting down. Please wait...
System is shut down successfully.
(User can use command 'ps -ef | grep java' to check whether the service is stopped or not)
b.change contents of file‘hosts’
Change directory to '/etc/', using ‘vi hosts’ to edit contents.Take the hostname 'abc' and full name 'abc.site'for instance. Change the contents as below:
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# IP-Address Full-Qualified-Hostname Short-Hostname
# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback
127.0.0.1 abc.site abc
c. start ISM service
Change directory to ‘installation directory//Runtime/bin’, carry on the command 'sh startSystem.sh.
Because of the GPI of SingleCLOUD has some mistake. The content is only applicable when the ISM server name is 'linux'.