VTL3500 can't use megaraid to management

Publication Date:  2013-01-29 Views:  251 Downloads:  0
Issue Description
there is no server on the megaRAID management software. when try to input the server's IP to login. will have the error message: login failed: exception while login !
Alarm Information
 when try to input the server's IP to login. will have the error message: login failed: exception while login !
Handling Process
1, check the VTL3500 server, if there is no /usr/local/MegaRAID Storage Manager 
2, contract TAC support, download the megaRAID server software packge,  install the software on VTL3500
Root Cause
this because on the VTL3500, didn't installation megaRAID server software.
Suggestions
some of VTL3500 didn't install megaRAID,

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