OceanStor S5500(1.03.05.130T06)ISM 告警ID号0x201f40008

发布时间:  2013-08-28 浏览次数:  268 下载次数:  0
问题描述
工程师巡检s5500存储设备只有一个ID号0x201f40008告警,无任何说明信息,设备状态正常,无法确认具体故障部件
告警信息
s5500存储设备只有一个ID号0x201f40008告警
处理过程
收取日志信息,(1) 把ID: 201f40008转10进制后8622702600在message查到以下告警
[2013-08-15 09:02:42][30388645214][500000304019][INFO][the battery(0) to be overtime alarm flag changed:(old:2 ,new:1)][DEV][DEV_BatteryTo.eAlarm,2742]
[2013-08-15 09:02:42][30388645214][500000304016][INFO][resume the battery(0) 90 alarm,send 30 alarm][DEV][DEV_BatteryTo.eAlarm,2767]
[2013-08-15 09:02:42][30388645215][500000304019][INFO][the battery(1) to be overtime alarm flag changed:(old:2 ,new:1)][DEV][DEV_BatteryTo.eAlarm,2742]
[2013-08-15 09:02:42][30388645215][500000304016][INFO][resume the battery(1) 90 alarm,send 30 alarm][DEV][DEV_BatteryTo.eAlarm,2767]
[2013-08-15 09:02:42][][201f40008][INFO][Received Major Resume alarm: The remaining service life of BBU (0 00, BBU 0) is less than 90 days. After the BBU has expired, data in the system cannot be protected.][ALARM][ALM_PrintRece.dAlarm,241][alarm]
[2013-08-15 09:02:42][][500000310003][ERR][It was failed to match the recovery alarm, AlarmID={8622702600}.][ALARM][ALM_ProcessRe.yAlarm,1100][alarm]
[2013-08-15 09:02:42][][500000310094][ERR][It was failed to handle interior message(opcode-value 768).][ALARM][ALM_InterMsgHandle,356][alarm]
[2013-08-15 09:02:42][][201f40008][ERR][Received Major Alarm: The remaining service life of BBU (0 00, BBU 0) is less than 30 days. After the BBU has expired, data in the system cannot be protected.][ALARM][ALM_PrintRece.dAlarm,234][alarm]
[2013-08-15 09:02:42][][201f40008][INFO][Received Major Resume alarm: The remaining service life of BBU (0 00, BBU 1) is less than 90 days. After the BBU has expired, data in the system cannot be protected.][ALARM][ALM_PrintRece.dAlarm,241][alarm]
[2013-08-15 09:02:42][][500000310003][ERR][It was failed to match the recovery alarm, AlarmID={8622702600}.][ALARM][ALM_ProcessRe.yAlarm,1100][alarm]
[2013-08-15 09:02:42][][500000310094][ERR][It was failed to handle interior message(opcode-value 768).][ALARM][ALM_InterMsgHandle,356][alarm]
[2013-08-15 09:02:42][][201f40008][ERR][Received Major Alarm: The remaining service life of BBU (0 00, BBU 1) is less than 30 days. After the BBU has expired,
把ID0x201f40008在event文档查,里面确实有电池即将过期告警
2013-08-15 09:02:42    0x201f40008    Major    None    The remaining service life of BBU (0 00, BBU 1) is less than 30 days. After the BBU has expired, data in the system cannot be protected.    Step 1 Get ready a spare BBU beforehand.

(2) 日志代码时间是2013-08-15 09:02:42,但ISM告警时间是2013-08-15 17:02:42
由于日志时间UTC时间,而ISM上的是北京时间UTC+8,两者相差8个小时
后确认0x201f40008就是报电池即将过期

根因
把ID号在message、event日志查询具体告警内容确认具体告警
建议与总结
在有告警ID,无具体描述信息时,可把ID号在日志event,或者转换10进制后在message中查询对应的告警信息,日志时间UTC时间,而ISM上的是北京时间UTC+8,两者相差8个小时

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