Switch S5700EI cannot connect with Siemens Phone with PC

Publication Date:  2014-09-12 Views:  460 Downloads:  0
Issue Description
S5700: V2R1C00

S5700----------Siemens Phone------------------PC

1. Siemens Phone can get IP from S5700 and work properly.
2. PC cannot get IP address.
Alarm Information
N/A
Handling Process
1. add command under interface: port hyprid PVID vlan 808 (which is data vlan)
2. configuration with problem
   voice-vlan 10 enable                    
   voice-vlan mode manual
   undo voice-vlan security enable
   port hybrid tagged vlan  10 808
   stp edged-port enable
3. configuration after change
   voice-vlan 10 enable                   
   voice-vlan mode manual
   undo voice-vlan security enable
   port hybrid tagged vlan 10 808
   stp edged-port enable
   port hyprid PVID vlan 808

Root Cause
1. DHCP server works fine with PC connect directly with S5700.
2. The configuration of voice and data interface works fine with Huawei Phone.
3. The Phone works fine with cisco switch.
4. It must be something wrong with the interface configuration.
5. Maybe the swith drop the tag of data vlan.
Suggestions
The interface configuration is different according to different Phone on Huawei Switch.
But interface configuration is same for different phones on cisco.
Huawei Switch should impove this feature to make huawei Switch works fine.

  

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