FusionAccess用户导入模板失败

发布时间:  2013-12-31 浏览次数:  108 下载次数:  0
问题描述
导入模板失败。
告警信息
处理过程
检查日志:
(1) 用户在下面时间点导入模板:
[2013-08-26 16:15:50,742] [INFO ] [027290] [027313] [server-marshal.c 10172] [CNA] enter ncCheckRemoteDeviceMarshal()

(2) CIFS共享成,并开始导入:
[2013-08-26 16:33:43,981] [INFO ] [027290] [015754] [data.c 2758] [CNA] mountCifs: url=//10.0.14.178/huawei/FusionManager\ V100R003C00SPC200_GMN_FS/, mntpath=/opt/galax/mount/template/i-00000003, namelen=6, wdlen=1

(3) 但是从时间点16:37:18时间点开始,主机与模板PC 10.0.14.178网络中断,在16:42:18中断超过300S,进程读取模板失败
Aug 26 16:42:18 CNA03 kernel: [263012.776058] CIFS VFS: Server 10.0.14.178 has not responded in 300 seconds. Reconnecting...
Aug 26 16:42:18 CNA03 kernel: [263012.776161] CIFS VFS: Send error in read = -11

(4) 导入模板失败:
Failed to read data  from source file: -112
Failed to clone /opt/galax/mount/template//i-00000003/FusionManager V100R003C00SPC200_GMN_FS-xvda.vhd: -112
[2013-08-26 16:42:48,779] [INFO ] [027290] [015754] [misc.c 852] [CNA] vrun_fdclose(): [ionice -c 3 vhd-util convert -n /opt/galax/mount/template//i-00000003/FusionManager\ V100R003C00SPC200_GMN_FS-xvda.vhd -d /POME/datastore_1/vol/vol_BBFFE574CAE4448F9E59048874673F04/vol_BBFFE574CAE4448F9E59048874673F04.vhd -m vhd -o vhd -r  >> /var/log/galaxenginelog/vna/nc.log 2>&1]=28672

(5)检查模板PC和CNA主机的网络配置情况。
根因
导入模板失败的原因有多种:
1. CIFS共享失败,路径异常
2. 域账号密码错误
3. 网络异常,导致数据传输失败
4. CNA磁盘空间不足
建议与总结

END