USG5550清除配置后重启失败故障

发布时间:  2014-03-28 浏览次数:  187 下载次数:  0
问题描述
软件版本:v300r001c10spc100
使用命令“reset saved-config”命令清除设备当前配置后重启设备,设备无法正常启动,串口界面显示卡在 task awake end... 等了半个小时也无法启动。
告警信息
SYS initialization..........................OK
License initialization......................OK
File initialization.........................OK
DBM initialization..........................OK
CMM initialization..........................OK
Task AIM  Create............................OK
Task ADM  Create............................OK
Task WPM  Create............................OK
Task PTM  Create............................OK
Task PFM  Create............................OK
Task NEM  Create............................OK
Task RTMD Create............................OK
Task CHM  Create............................OK
Task CLM  Create............................OK
Task SWM  Create............................OK
SecEntry_Root...end

VRP_TASK_DHCPSNP_NAME create... OK
VRP_TASK_BLACKBOX create... OK
VRP_TASK_SNMP_AUTOREG create... OK
VRP_TASK_PHYCHECK_ENTRY create... OK
VRP_TASK_ACL_ACC_NAME create... OK
task init begin ...

cmd register begin...

cmd register end...

SecEntry_CmdReg...start

SecEntry_CmdReg...end

System file backup begin.
No need to backup.
task awake begin...

task awake end...

处理过程
更改启动配置为had1:vrpcfg.zip后,重启设备,设备可以正常启动。


Input the name of configuration or '.' to clear setting(eg: flash:/mycfg.cfg):hda1:/vrpcfg.zip

Checking the file, please wait...Done.
Modifed configuration successful.

Next boot configuration file: <hda1:/vrpcfg.zip>

========================< Main Menu >========================
| <1> Boot System                                           |
| <2> Set Startup Application Software and Configuration    |
| <3> File Management Menu...                               |
| <4> Load and Upgrade Menu...                              |
| <5> Modify Bootrom Password                               |
| <6> Reset Factory Configuration                           |
| <0> Reboot                                                |
| ----------------------------------------------------------|
| Press Ctrl+T to Enter Manufacture Test Menu...            |
| Press Ctrl+Z to Enter Diagnose Menu...                    |
=============================================================
Enter your choice (0-6): 2

Current boot application software: <hda1:/v300r001c10spc100.bin>
Current boot configuration: <hda1:/vrpcfg.zip>

<1> Modify setting
<0> Quit
Enter your choice (0-1): 0

========================< Main Menu >========================
| <1> Boot System                                           |
| <2> Set Startup Application Software and Configuration    |
| <3> File Management Menu...                               |
| <4> Load and Upgrade Menu...                              |
| <5> Modify Bootrom Password                               |
| <6> Reset Factory Configuration                           |
| <0> Reboot                                                |
| ----------------------------------------------------------|
| Press Ctrl+T to Enter Manufacture Test Menu...            |
| Press Ctrl+Z to Enter Diagnose Menu...                    |
=============================================================
Enter your choice (0-6): 0

System will reboot in 3 seconds, please wait ...

根因
进入bootrom界面
Reading < hda1:/v300r001c10spc100.bin > ........Done.

Press Ctrl+B to Enter Main Menu ...   3
Password: ********


========================< Main Menu >========================
| <1> Boot System                                           |
| <2> Set Startup Application Software and Configuration    |
| <3> File Management Menu...                               |
| <4> Load and Upgrade Menu...                              |
| <5> Modify Bootrom Password                               |
| <6> Reset Factory Configuration                           |
| <0> Reboot                                                |
| ----------------------------------------------------------|
| Press Ctrl+T to Enter Manufacture Test Menu...            |
| Press Ctrl+Z to Enter Diagnose Menu...                    |
=============================================================
Enter your choice (0-6): 2

Current boot application software: <hda1:/v300r001c10spc100.bin>
Current boot configuration: <flash:/vrpcfg.zip>

目前启动配置是flash里面的配置文件,不是had1的。
建议与总结
遇到类似现象可以使用本方法解决......

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