SMC 2.0 Built-In GK License Issue

Publication Date:  2014-04-07 Views:  457 Downloads:  0
Issue Description
SMC 2.0 Version: HUAWEI SMC2.0 V100R002C01B017SP08
1. You Applied for the license for SMC 2.0 with ESN xxxx and Contract yyyy. 
2.After the getting the license file you upload the license file by web into SMC2.0 as shown below


Lets suppose,in the contract there is a license of 50 sites that will be registered with Built in GK. But when you try to register the 11th site with GK it remains unregistered(Default license is of 10 sites).
Alarm Information
Nill
Handling Process
1. Confirm in which directory the built-GK is installed with SMC2.0 (it’s necessary to install it with SMC2.0)
2. Stop the background service of switchcentre(built-in GK)
3. Delete "persisSafeMedia.dat, "license_smc.dat" or "license_sc.dat" if there exist in the directory where built-in GK is installed.
3. Change the name of license that you have got to  "license_smc.dat" (By default, The OS will hide the type/suffix of a file).And put the "license_smc" in the directory of GK installation.
4. Start the background service of switchcentre
Root Cause
In the SMC 2.0 web interface. Click on:
Devices>GK>Built-in GK

and check the license state as shown below. Even after uploading the license file of SMC 2.0, its Built in GK license state yet not changed and its "None".

















it means built in GK license still not get updated
Suggestions
After Following the steps given, go to the SMC 2.0 web page
Devices>GK>Built-in GK

Check the License State





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