V100R003C00SPC200 Failed to Import a Template on the FusionCompute Portal

Publication Date:  2015-03-10 Views:  727 Downloads:  0
Issue Description
Failed to import a template on the FusionCompute portal.
Handling Process
 Makesure the local PC where the template to be imported is stored can communicate with the FusionCompute system.
 Makesure there is no firewall is deployed between the local PC and FusionCompute, or TCP port 445 has been opened on the firewall.
Root Cause
It is found that the network communication between the host and the Windows 7 PC where the template is stored is interrupted, resulting in the failure to obtain the template.

Log anylisis:
(1)
[2013-08-26 16:15:50,742] [INFO ] [027290] [027313] [server-marshal.c 10172] [CNA] enter ncCheckRemoteDeviceMarshal()

(2)
[2013-08-26 16:33:43,981] [INFO ] [027290] [015754] [data.c 2758] [CNA] mountCifs: url=//10.0.14.178/huawei/FusionManager\ V100R003C00SPC200_GMN_FS/, mntpath=/opt/galax/mount/template/i-00000003, namelen=6, wdlen=1

(3)
Aug 26 16:42:18 CNA03 kernel: [263012.776058] CIFS VFS: Server 10.0.14.178 has not responded in 300 seconds. Reconnecting...
Aug 26 16:42:18 CNA03 kernel: [263012.776161] CIFS VFS: Send error in read = -11

(4)
Failed to read data  from source file: -112
Failed to clone /opt/galax/mount/template//i-00000003/FusionManager V100R003C00SPC200_GMN_FS-xvda.vhd: -112
[2013-08-26 16:42:48,779] [INFO ] [027290] [015754] [misc.c 852] [CNA] vrun_fdclose(): [ionice -c 3 vhd-util convert -n /opt/galax/mount/template//i-00000003/FusionManager\ V100R003C00SPC200_GMN_FS-xvda.vhd -d /POME/datastore_1/vol/vol_BBFFE574CAE4448F9E59048874673F04/vol_BBFFE574CAE4448F9E59048874673F04.vhd -m vhd -o vhd -r  >> /var/log/galaxenginelog/vna/nc.log 2>&1]=28672
Suggestions
1. Ensure that the following conditions are met before importing a template:
The local PC where the template to be imported is stored can communicate with the FusionCompute system.
No firewall is deployed between the local PC and FusionCompute, or TCP port 445 has been opened on the firewall.
The firewall and antivirus software on the local PC have been disabled.

If the user is in a domain or a working group, the user must enter the username together with the domain name or working group name.
You are granted read and write permission on the shared directory. The username and password for accessing the shared directory are correct.

If the PC has multiple IP addresses, ensure that the IP address you use can be pinged from the host to which the template will be imported.
The number of folders in the shared folder does not exceed 20.

Change the following content in the Windows registry of the Windows 7 PC and restart it:
Change the value of LargeSystemCach in HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management to 1.
Change the value of Size in HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters to 3.

2. Import the template again.

3. If the template still cannot be imported, contact Huawei technical support.

END