Frequent call drops occur on the SoftConsole. The window for sign-out confirmation is frequently displayed on the SoftConsole and the SoftConsole is restored after resigning in.
Step 1 Check port 9501, a port of the Console server for communication between the Console server and the SoftCo. It is found that port 9501 is in use, causing the problem.
Step 2 Release port 9501. The problem is solved.
The possible cause is port conflict.