AP5030DN fails to go online due to software version mismatch with AC6605

Publication Date:  2015-04-22 Views:  1345 Downloads:  0
Issue Description

A customer installed an AC6605-26-PWR with 2 APs, and the first AP (AP5010DN-AGN) was working fine, but the second AP (AP5030DN) made some problems. AP5030DN didn’t get in normal status, its status was either “fault” or “config-failed”, so it failed to go online.

<AC6605>dis ap all

  All AP information(Normal[1],Fault[0],Commit-failed[0],Commtting[0],Config[1]

                     Config-failed[0],Download[0],Standby[0],Type-not-match[0]):

  ------------------------------------------------------------------------------

  AP    AP                    AP              Profile   AP              AP

                                              /Region

  ID    Type                  MAC             ID        State           Sysname

  ------------------------------------------------------------------------------

  0     AP5010DN-AGN          643e-8cbd-xxxx    0/0     normal          AP5010DN-AGN

  1     AP5030DN                643e-8c38-yyyy   0/0     config-failed          AP5030DN

  ------------------------------------------------------------------------------

This is the topology:




Alarm Information

None

Handling Process

(1)    From the status “config-failed”, we can see that the online stage can go to configuration delivery.

(2)    Check the log by the command <system>display logfile buffer. We can see the AP online failed reason is “config-fail”

Apr 14 2015 12:26:45+01:00 AC6605 WLAN/4/AP_HOT_BOOT_NOTIFY:OID 1.3.6.1.4.1.2011.6.139.2.1.1.44 AP hot boot. (APType=AP5030DN, APID=1, APName=AP5030DN, APMAC=[64.3e.8c.38.c8.a0 (hex)], APOccurTime=2015-04-14 12:26:45, NotifyName=ApHotBootNotify)

2015-4-14 12:26:45+01:00 AC6605 %%01WLAN/3/WLAN_LOG_USER(l)[55]:AP-1 will be reset:

MAC = 64-3E-8C-38-yy-yy, Sysname:AP5030DN, Reason: config-fail.

 

(3)    One of the root cause for “config-fail” is software version between AC6605 and AP mismatch. Check the version of AC6605, and found that it is V200R003.

===================================================

  ===============display version===============

===================================================

Huawei Versatile Routing Platform Software

VRP (R) software, Version 5.130 (AC6605 V200R003C00SPC500)

Copyright (C) 2011-2014 HUAWEI TECH CO., LTD

Huawei AC6605 Router uptime is 0 week, 0 day, 0 hour, 18 minutes

 

 

 

For AP5030DN, there is no V200R003 version, and the first version for it is V200R005. So AC6605 with version V200R003 can’t delivery configuration to AP5030DN.

Root Cause

For AP5030DN, there is no V200R003 version, and the first version for it is V200R005. So AC6605 with version V200R003 can’t delivery configuration to AP5030DN.

Solution

Upgrade the version of AC6605 to V200R005. Then AP5030DN can go online.

Suggestions

When you configure AC and AP, make sure the V version and R version match.

END