FAQ-How Can I Collect Statistics on User Service Interruption

Publication Date:  2015-06-26 Views:  133 Downloads:  0
Issue Description
How Can I Collect Statistics on User Service Interruption?
Solution
Check whether STA authentication succeeds.

    <AC6605>display access-user 

Check whether the STA can properly obtain an IP address and ping the gateway.

Check whether the ARP function is normal.

        On the STA such as a laptop:
        C:\Users\XXX>arp -a

        On the AC or switch:
        <AC6605>display arp all

NOTE:
Check whether the ARP function on the pinged device is normal.


END