Video Image Size Exceeding the Monitor Screen Size

Publication Date:  2015-06-26 Views:  169 Downloads:  0
Issue Description
Applicable Models:
This fault may occur on DEC6001-E decoders.

Symptom:

The size of decoded video images exceeds the monitor screen size.
Handling Process
Step 1 Check the maximum resolution of the monitor screen.

Step 2 Lower the output resolution of the decoder.

1. Log in to the IPC web page as the admin user.

NOTE:
For details about the default password of the admin user, see the user guide for the device.

2. Choose Settings > Device Settings > Port Settings. The page shown in Figure 1 is displayed.

Figure 1  Port Settings page



3. Set the Output resolution parameter. Table 1 lists different types of resolutions.

Table 1  Resolution type



NOTE:
The output resolution varies according to the port. Select an appropriate output resolution based on the site requirements.

Step 3 Click Save.

The setting is saved.

Step 4 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider.
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Root Cause
The output resolution of the decoder exceeds the maximum resolution of the monitor screen.

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