A Message Indicating Validity Verification Failed During the Upgrade of an IPC

Publication Date:  2015-06-26 Views:  130 Downloads:  0
Issue Description
Applicable Models:
This fault may occur on all IPC models.

Symptom:

A message indicating valid verification failed is displayed during the upgrade of an IPC and asks you to check the upgrade file.
Handling Process
Step 1 Visit Huawei website to obtain the upgrade package.

Note:
For details about how to obtain the upgrade package, see section Obtaining IPC Upgrade Packages(As Follow).

Step 2 Log in to the IPC web page as the admin user.

Note:
For details about the default password of the admin user, see the user guide for the device.

Step 3 Choose Settings > System Configuration > Device Maintenance.

The Device Maintenance page is displayed, as shown in Figure 1.

Figure 1 Device Maintenance



Step 4 Click Browse to select the upgrade file.

Step 5 Click Upgrade.

The Upgrade Alarm dialog box is displayed.

Step 6 Click OK.

Note:
 Do not disconnect the power cable or network cable, or perform any other operations during the upgrade.
 After the upgrade is complete, clear the browser cache before logging in to the IPC.
 This fault takes IPC6100 series box network cameras as an example.

Step 7 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.

As Follow:
Obtaining IPC Upgrade Packages
To obtain the upgrade package for an IPC, perform the following steps:
1. Visit http://enterprise.huawei.com .
2. Choose SUPPORT > Software.
3. Choose Unified Communications and Collaboration > Video Surveillance > Cameras.
4. Select the required IPC version and download the required upgrade package.

Root Cause
The upgrade file is incorrect.

END