Step 1 Verify that the network cable is properly connected.
If yes, go to Step 2.
If no, ensure that the network port, network cable, and routing or switching device between the PC and the IPC are normal.
Step 2 Verify that the web management system can be accessed.
If yes, go to Step 3.
If no, check the network setting is properly set.
Step 3 Obtain the correct upgrade package and upgrade the IP camera again.
For details about how to get the correct upgrade package and upgrade steps, see How Should I Upgrade an IPC on Its Web Page
or How Should I Upgrade an IPC Using Commands
Step 4 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.